Frequently asked questions

FAQ

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How long will it take for my order to arrive?

Estimated Shipping Time: 7-12 business days.

Please note that due to exceptionally high demand lately, your order may take an additional 7 to 10 days to arrive.

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What is your return policy?

Informations about our return policy are available here.

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Can I change or cancel my order after it's been placed?

Once an order is placed, we can't cancel it as it begins processing immediately.


If you need to make changes, please contact us as soon as possible.

We'll do our best to accommodate your request, but please note that once an order has been shipped, changes may not be possible.

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How can I track my order?

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use it on on our track order page!

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How can i get in touch with your customer support?

We're here to assist you! You can reach our customer support team via our contact us page.